Terms of service

Welcome to Moosha! We're thrilled to have you here. Before you start exploring our delicious cookies, please take a moment to read through our Terms of Service.

1. Using Our Site

• Account: Keep your account details safe. You're responsible for any activity that happens under your account.

2. Our Cookies and Orders

• Product Info: We do our best to provide accurate descriptions and pictures of our cookies. If something seems off, let us know!
• Pricing: All prices are in Australian Dollars and might change from time to time. We’ll always show you the current price before you place an order.
• Ordering: We may need to cancel or refuse an order if there’s an issue, like a stock shortage or a problem with your payment.

3. Payments and Shipping

• Shipping: We aim to ship your order promptly. Sometimes delays happen that are out of our control, but we'll keep you informed.
• Risk of Loss: Once we hand your order over to the carrier, it’s their responsibility to get it to you safely.

4. Our Content

Everything you see on our site, like text, images, and logos, belongs to us or our content partners. Please don’t use it without permission.

5. Liability Limits

We work hard to make you happy, but we can’t be responsible for indirect, incidental, or special damages related to your use of our site or products.

6. Changes to These Terms

We might update these terms occasionally. When we do, we’ll post the new version here. Your continued use of our site means you accept the new terms.

7. Contact Us

Questions? Comments? Just want to chat about cookies? Reach out to us at:

orders@moosha.com.au

Thanks for visiting Moosha! Enjoy your cookies!