Moosha is located at 1/5 Whalley Street, Bargara QLD 4670 (next to Vinnies). Come visit our physical store for freshly baked cookies and coffee! We also offer shipping across Australia and local delivery options.

At this point in time, Moosha does not offer international shipping.

At Moosha, we strive to get your delicious cookies to you as quickly as possible. Shipping times vary depending on your location. Here’s a general guide:

• Metropolitan Areas: Orders usually take 2-5 business days.
• Regional Areas: Expect delivery within 5-7 business days.
• Remote Areas: Delivery may take 7-10 business days or longer.

We also offer Express Shipping for faster delivery.

Please note that these are estimated delivery times and may vary due to factors such as public holidays or unexpected delays. Once your order has been shipped, you'll receive a tracking number to keep an eye on its journey!

Our cookies stay fresh for 7-10 days. For a warm, gooey treat, simply heat them in the microwave for 15-20 seconds or in the oven at 180°C for 3-5 minutes.

We don’t currently have a system for local pickup through our website. However, you can message our Moosha page to arrange an order for pickup. We’re happy to help!

If your order is incorrect, please contact us via email: orders@moosha.com.au for assistance, and include images if necessary to help us resolve the issue quickly.

Yes! You can also find Moosha cookies at Espresso Loca, located on Quay Street, Bundaberg Central.

No need to worry if you're not home when your order arrives - Australia Post will ensure it's left in a safe place for you.

Unfortunately, we don’t offer gluten-free or vegan cookies at this time. While we do have some nut-free options, please note that, despite our best efforts to prevent cross-contamination, we cannot guarantee that these cookies will be completely free of nuts.

Yes, you can enjoy 10% off your first order with the code ‘cookies10’. Keep an eye on our website and social media for other promotions and giveaways.

Due to the perishable nature of our products, we cannot accept returns. However, we do offer refunds for faulty or incorrect items with proof. Please contact us within 24 hours of receiving your order.

At Moosha, we roast our own signature coffee blend, creating a smooth and rich flavour that pairs perfectly with our freshly baked cookies. You can purchase our coffee beans in-store or online in 500g and 1kg bags.